How do I use Whim for public transport?
You can activate HSL travel tickets in Whim either via the Whim journey planner or the Whim button. Choose the route that suits you by tapping Confirm. Alternatively, tap the Whim button and then HSL, then confirm the ticket type you want – for example, HSL Region. The ticket looks exactly the same as an HSL mobile ticket, and you’ll find all your valid tickets in Whim’s ticket screen. You can open your ticket by tapping Tap to open in the ticket view. Please make sure you have activated the ticket on your phone before boarding a vehicle or entering the Metro platform area after having passed the Travel Card readers.
Your monthly Whim package includes public transport tickets within Helsinki. When your package is active, your journeys will not cost.
What do I need to show the HSL ticket inspector?
When you have activated your HSL ticket, you will find the ticket inspector view by tapping Additional ticket info and Inspection on your ticket. This allows the inspector to read the QR code, which confirms that your ticket is valid.
Can I use Whim for HSL’s regional public transport?
You can use Whim for HSL’s regional public transport either via the Whim journey planner or the Whim button. The app will automatically suggest the correct ticket based on your location. You can choose one of the following tickets:
• Journeys within one municipality in Helsinki, Espoo and Kauniainen, Vantaa, and Kirkkonummi are one-zone journeys. Kerava and Sipoo form one zone.
• A regional ticket entitles you to travel in Helsinki, Espoo, Kauniainen and Vantaa.
• A 2-zone extended regional ticket (Region 2-zone) entitles you to travel in Espoo, Kauniainen, Vantaa, Kerava, Sipoo and Kirkkonummi. The ticket is not valid in Helsinki and it does not allow travel via Helsinki.
• A 3-zone extended regional ticket (Region 3-zone) entitles you to travel in Helsinki, Espoo, Kauniainen, Vantaa, Kerava, Sipoo, Kirkkonummi, Siuntio and Tuusula.
The unlimited HSL regional update (+50€/month) or unlimited HSL region 3-zone update (+100€/month) can be added to your plan after you confirm your preferred monthly package.
HSL ticket activation for Whim monthly subscribers
We have renewed the issuing of HSL tickets for Whim Urban and Whim Unlimited subscribers. From now on it is not possible to issue two tickets from the same category at the same time. Active tickets may be seen from the ticket view in the app or from the Whim widget (in iPhone). It is, however, still possible to buy a regional ticket even if there is an active internal ticket.