Managing My Profile and Adding a Payment Method

You may manage your Profile from within the Whim app as shown below.

• Managing profile 
• Adding a payment method
• Setting a default payment method
• Deleting a payment method
• Deleting account 

Go to profile view (Fig. 1) and click on 'Profile and Payments' (Fig. 2).

Fig. 1. Access to Profile view in the Home View

Fig. 2. Profile view

You can change your contact details in this view (Fig. 3).

Fig. 3. Profile and Payments view

Add payment method

If you need to update your payment method, select the 'Payment Method' (Fig. 3). You can update your payment method and add your payment card details here (Fig. 4). Click the blue arrow in the bottom right-hand corner to update your information.

*Note: When adding a payment method, a small cover reservation is made to the card. The cover reservation is made to test the validity of the payment method. The cover reservation will be refunded automatically. 

Fig. 4. Payment methods view

Set a default payment method

1. Go to your profile page (Fig. 1) and press Profile and Payments (Fig. 2)
2. Press Payment method (Fig. 3) 
3. Press the card which you want to set as the default card
4. Choose “Use this payment method for your plan”

Deleting a payment method

1. Go to your profile page (Fig. 1) and press Profile and Payments (Fig. 2)
2. Press Payment methods (Fig. 3)
3. Press the card which you want to delete 
4. Press the deletion button 

Deleting account

If you wish to have your account deleted, please contact customer care. 

If you need any assistance, kindly submit a request here or let us know in-app: Profile > Help Center > Contact Us (Fig. 5).

Fig. 5. Profile view with Help Center button highlighted