Profile Walkthrough

In the Profile view, you can set up or edit your profile, check your current subscription or available Whim season tickets, serial tickets and bundles, add travel credit or check your balance, contact customer care and sign out of the app. More detailed information is shown below: 

• Check the available Whim season tickets, serial tickets and bundles
• Check my current subscription
• Past trips and tickets
• Add travel credit
• Add or change favorite places 
• Help Center
• About Whim 
• Sign out

Check the available Whim season tickets, serial tickets and bundles

If you do not have a Whim season ticket, serial ticket or bundle yet, you can check out available Whim season tickets, serial tickets and bundles in the profile view (Fig.1). You can get to the profile view by selecting the profile symbol at the top left corner of the home view.

(Fig.1) Profile view 

Check my current subscription

If you have a valid Whim subscription, you can see the renewal date of your current subscription in this view. You can also edit or change your current subscription here by tapping the Current plan button via the profile page. (Pic.2) After you tap on the Current plan button, a subscription details view will open up (Fig. 3).  

(Fig.2) Profile view with a valid subscription and current plan button. 

(Fig. 3) Subscription details view

Past trips and tickets

From this view, you will see all your past trips and you can also request receipts of past trips.

(Fig. 4) My trips and tickets button in Profile view

Add travel credit

If you have a promo code that gives you in-app travel credit, you may use it by tapping the Add travel credit button and entering your promo code.

(Fig. 5) Add travel credit button in Profile view

Add or change favorite places

You can edit your favorite places by selecting 'Profile and Payments'

(Fig. 6) Profile and Payments button in Profile view

and then 'Favourite Places'. This view allows you to add and edit your Favourite Places and assign user-defined names to them. Read more on adding and editing Favourite Places here.

(Fig. 7) Favorite Places button in Profile and Payments view

Help Center

From this view, you may browse through our service and support articles and contact Whim Customer Care. Read more about submitting a request to our customer care team here.

(Fig. 8) Help center button in Profile view

About Whim

You can find more information about Whim here.

(Fig. 9) About Whim button in Profile view

Sign out

By clicking “Sign out”, you will be logged off and the “Sign-up/Sign-in” view will appear.  

(Fig. 10) Sign out button in Profile view