Please note, Whim eScooter package is currently available on iOS.
You can now use eScooters with the Whim eScooter Package in Helsinki area. In this article, you can find the following:
- Whim eScooter Package 29,90€ / 30 days
- Purchasing Whim eScooter Package
- Other services available through Whim
- Questions and Answers
Whim eScooter Package 29,90€ / 30 days
Our Whim eScooter Package is an add-on, which gives you 70 minutes of TIER e-Scooter usage without any starting & minute fees. Your package is valid for 30 days from the day of purchase. Please note that in 2020, the package is valid until 31st October (or until TIER scooters are on the road).
Please note that, Whim eScooter Package is not a subscription plan, which means that:
- It will not renew automatically and you can purchase it whenever required
- It can be used alongside the Pay-as-You-Go mode or a subscription plan
Purchasing Whim eScooter Package
- Go to the Whim app profile view and tap “Find a Whim Plan”.
- From the list of available services choose Whim eScooter package (fig. 1).
Fig. 1. Whim eScooter package in the Whim Plan options.
3. See details of the package (fig. 2).
Fig. 2. Details of Whim eScooter package.
4. Tap continue to proceed to the purchase window (fig. 3).
Fig. 3. More details on Whim eScooter Package.
5. Purchase the Whim eScooter Package (fig. 4).
Fig. 4. Payment Window.
6. Once your package has been purchased, you will be able to see your package and the minutes left in the Whim app ticket view.
Other services available through Whim
We offer multiple different subscription plans which can be used in conjunction with the Whim eScooter Package. Please find more information regarding our subscription plans here.
Questions and Answers
- Where can I find more information about using TIER e-Scooters with Whim?
- I have purchased the Whim eScooter Package but in my Whim profile it looks like I am in Pay-as-You-Go. Why?
- Will my Whim eScooter Package renew automatically?
- I am already a Whim plan subscriber. Can I still buy the Whim eScooter Package?
- My package is about to expire but I haven’t used up all my TIER minutes. What happens to the unused minutes?
- I have used up my minute limit. Can I still use TIER eScooters with Whim?
Where can I find more information about using TIER e-Scooters with Whim?
Please find more information through the links below:
I have purchased the Whim eScooter Package but in my Whim profile it looks like I am in Pay-as-You-Go. Why?
The Whim eScooter Package isn’t an actual plan and therefore it will not appear in your Whim profile view.
Will my Whim eScooter Package renew automatically?
No, your package is valid for 30 days from purchase after which it will simply expire. If you wish to extend your package for a longer period of time, you may simply purchase a new package via Whim after your previous package has expired.
I am already a Whim plan subscriber. Can I still buy the Whim eScooter Package?
Yes you can! Whim eScooter Package is not a subscription plan and you may therefore purchase it even if you have a Whim subscription plan. The eScooter package will not renew automatically, but it will simply expire after 30 days. Please note that your original subscription plan will continue to renew automatically unless you make any changes to the plan.
My package is about to expire but I haven’t used up all my TIER minutes. What happens to the unused minutes?
Your Whim eScooter package will be valid for 30 days from the time of purchase. If you have any unused minutes left when the package expires, these will no longer be available for you to use. We are not able to offer a refund for any unused minutes.
I have used up my minute limit. Can I still use TIER eScooters with Whim?
If you’d like to add more minutes to your package, go to Profile View > tap “add value” on Whim eScooter banner > tap “Update and Pay”. When you have added value to your package, its validity will reset back to 30 days.
If you do not have a need for another eScooter package, you may still use these services in Pay-as-You-Go, but standard starting fees and pricing apply. Please see below for more information on TIER pricing in Whim.