Overview

In this article, we explain how you can use public transport with Whim. There are three ways to buy tickets and access public transport through the Whim app.

For a more detailed country- or city-specific articles, please see here.

• Buying a Ticket through Journey Planner
• Buying a Ticket through Home View Map
• Buying a Ticket through “Travel by”

Buying a Ticket through Journey Planner

You can plan your journey and book tickets easily using our journey planner. You can access the journey planner by tapping the “Where to?” button or by selecting one of your Favourite destinations (shown on the right side of “Where to?” button) (Fig. 1).

Fig. 1. Access Journey planner by selecting the “Where to?” button or a Favourite destination.

Add your departure and destination addresses into the text fields provided. Choose a suitable journey plan (Fig. 2) and proceed to book the trip (Fig. 3). For more information about using the Journey Planner, please see here.

Fig. 2. Journey plan options.                        Fig. 3. Journey plan itinerary.

Once your trip has been booked, you can see your trip and active ticket in the Home View (Fig. 4). You can access the full itinerary and any tickets also by tapping the trip and opening up the full itinerary (Fig. 5).

 Fig. 4. Trip and ticket in the Home View.     Fig. 5. Full trip itinerary.

Buying a Ticket through Home View Map

The Home View Map shows you available public transport and micro mobility stations near you. Select a station on the map to view details of the station including next departures (Fig. 6). 

Fig. 6. Select a station from the map.

In this view select “Get ticket” (Fig. 7), and the app will show you the available ticket options (Fig. 8). After choosing your ticket, follow the steps in the app to purchase your ticket. Once purchased and activated, your ticket will show under “Active tickets” in the Home View (Fig. 4).

Fig. 7. Station view.                                        Fig. 8. Ticket options.

Buying a Ticket through “Travel by”

You can also buy a ticket by selecting one of the transport modes available shown under the “Travel by” section in Home View. To purchase a ticket, select the desired transport mode (Fig. 9) and the app will open up the available ticket options for you (Fig. 10). After choosing your ticket, follow the steps in the app to purchase your ticket. Once purchased and activated, your ticket will show under “Active tickets” in the Home View (Fig. 4).

Fig. 9. Choose a travel mode from “Travel by”.  Fig. 10. Ticket options.