Overview

In this article, we explain how to book a car with Whim. For more detailed country- or city-specific articles, please see here.

• Booking a Car with Whim
• Cancelling a Rental Car Booking

Booking a Car with Whim

1. To book a rental car, tap “Rental Cars” in the Home View.

Fig. 1. Home View

2. The Car Rental View will open up (Fig. 2). You can edit pick-up and drop-off dates and times by tapping the blue button at the top right corner of the screen (Fig. 3). This will open up the date and time picker.

Fig. 2. Choose the rental company and car

Fig. 3. Change time and date

3. Once your pick-up and drop-off times and dates have been set, Whim will show you all available cars by rental office location. Tap specific cars listed to view more details of the rental car. 
4. Once you have chosen a car that suits you, proceed to “Reserve this car” (Fig. 4). Confirm the payment to reserve your rental car (Fig. 5).

Fig. 4. Reserve the car

Fig. 5. Confirm the booking

5. Your booking has been made (Fig. 6)! You can view your upcoming bookings under the “Active Tickets” section in the Home View (Fig. 7). Tap a booking to open up a detailed view of the booking.

Fig. 6. Confirmation

Fig. 7. Rental in Active Tickets

Cancelling a Rental Car Booking

If you wish to cancel your booking, open up the detailed booking view by tapping the booking under the “Active Tickets” section in the Home View (Fig. 7). Scroll down to the bottom of the page and choose “Cancel booking” (Fig. 8 and 9). Once your booking has been cancelled, you will see a confirmation of successful cancellation at the top of the app’s screen (Fig. 10) and the payment for the booking will be refunded to you within a couple of banking days.

Fig. 8. Cancel booking

Fig. 9. Confirm cancellation

Fig. 10. Successful cancellation