Plan fees and payment methods

How much does it cost to use Whim?

The Whim app can be downloaded free of charge from the App Store. Whim offers plans which are automatically billed periodically. Or, if you prefer not to commit to such a plan, we also offer a pay-per-ride option.

Does my plan automatically renew until further notice?

If you make no changes to your Whim plan it will automatically renew and you will be billed automatically according to the billing period of your plan. If you wish you may choose to change your plan before the start of your next billing period. All changes will take effect from the start of the next billing period (not immediately). You can find more information about your plan and subscription, or change your plan under My Plan on the profile page of the Whim app.

What methods of payment are accepted?

We accept all major credit, debit or debit/credit combination cards, and Apple Pay.

How can I change the billing and payment methods? 

• Add a payment method
• Delete a payment method 
• Set the default card 

Add a payment method: 

1. Go to your profile page , press Profile and Payments 
2. Press Payment methods
3. Press Add a debit or a credit card and add the card  

Delete a payment method 

1. Go to your profile page  , press Profile and Payments
2. Press Payment methods
3. Press the card which you want to delete 
4. Press the deletion button 

Set the default card 

1. Go to your profile page  , press Profile and Payments
2. Press Payment methods
3. Press the card which you want to set as the default card 
4. Choose “Use this payment method for your plan”