User Support - Essentials

Basic Use

• Download Whim and Set Up an Account
• Book a Rental Car with Whim
• Book a Taxi with Whim
• Use Public Transport with Whim
• Add Favourites
• Use the Journey Planner

See all 7 articles

Features

• Key Features Overview
• System Requirements
• 3D Touch (iOS) and App Shortcut (Android)

Troubleshooting

• Basic Troubleshooting Steps
• Japan: Journey planner doesn’t work in Japan
• I Have a Valid HSL 30-Day Ticket, But I Cannot See It in the App
• I Can't Access Whim
• App Crashes
• I Bought a Single Public Transportation Ticket, But It Has Not Been Issued to Me