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Service and Support
User Support - Essentials
User Support - Essentials
How to use Whim
Basic Use
Download Whim and Set Up an Account
Book a Rental Car with Whim
Book a Taxi with Whim
Use Public Transport with Whim
Add Favourites
Use the Journey Planner
See all 7 articles
Features
Key Features Overview
System Requirements
3D Touch (iOS) and App Shortcut (Android)
Troubleshooting
Basic Troubleshooting Steps
Japan: Journey planner doesn’t work in Japan
I Have a Valid HSL 30-Day Ticket, But I Cannot See It in the App
I Can't Access Whim
App Crashes
I Bought a Single Public Transportation Ticket, But It Has Not Been Issued to Me