Customer Service
Season tickets, serial tickets and bundles, payments, managing your Whim account and Terms & Conditions of the service and service providers
My Whim Account
Billing and Payment
- Discontinue Your Plan
- Edenred as a Payment Method
- ePassi as payment method
- EU Payment Services Directive 2 and Strong Customer Authentication
- Refund Policy
- Smartum Commuter Benefit
Terms & Conditions and Privacy Policy
- Finland: Terms & Conditions of Transportation Service Providers
- Austria: Terms & Conditions of Transportation Service Providers
- Belgium: Terms & Conditions of our Transportation Service Providers
- Japan: Terms & Conditions of Transportation Service Providers
- Netherlands: Terms & Conditions of Transportation Service Providers
- Terms of Service and Privacy Policy
Finland: Whim season tickets, serial tickets and bundles
- Helsinki Metropolitan Area: 10-ticket
- Helsinki Metropolitan Area: HSL 30-day season ticket
- Helsinki Metropolitan Area: HSL 30-day student season ticket
- Helsinki Metropolitan Area: Whim for Kids
- Helsinki Metropolitan Area: Whim season tickets, serial tickets and bundles
- Helsinki Metropolitan Area: Whim Unlimited