Customer Service
Information about monthly plans, payments and your Whim account
My Whim Account
Billing and Payment
- Plan fees and payment methods
- Discontinue your plan
- Smartum Commuter Benefit
- ePassi as a payment method
- Edenred as a payment method
- EU Payment Services Directive 2 and Strong Customer Authentication
Terms & Conditions and Privacy Policy
- Finland: Terms & Conditions of Transportation Service Providers
- Austria: Terms & Conditions of Transportation Service Providers
- Belgium: Terms & Conditions of our Transportation Service Providers
- Japan: Terms & Conditions of Transportation Service Providers
- Netherlands: Terms & Conditions of Transportation Service Providers
- UK: Terms & Conditions of our Transportation Service Providers
Finland
- Whim Plans in the Capital Region
- Whim eScooter Package (Helsinki)
- Whim Student 30
- Whim for Kids
- Whim Urban 30
- Turku Region: Whim Plans