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Service and Support
User Support - Essentials
Troubleshooting
Troubleshooting
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New articles
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Helping the user when encountering problems
Basic Troubleshooting Steps
Japan: Journey planner doesn’t work in Japan
I Have a Valid HSL 30-Day Ticket, But I Cannot See It in the App
I Can't Access Whim
App Crashes
I Bought a Single Public Transportation Ticket, But It Has Not Been Issued to Me